Their price, their lead time, their reorder, their quote — on screen at 9pm on a Sunday, priced out of your ERP per account. Your team still answers the calls that need a person. They just stop answering the ones that don't.
Account discounts, assigned price lists, contract prices, quantity breaks — built to how your pricing actually works. Resolved per account, straight from your ERP. No price is ever invented.
Size/NPS, schedule, material & grade, pressure class, end connection, spec — built around your attribute set. Flanges filter differently than fittings. Search tolerates the punctuation chaos of real part numbers.
Live quantities per item, per branch, with lead times on anything not on the shelf. The most common phone call your team takes, answered on screen.
Standard items are quoted on the spot at the buyer’s own pricing. Made-to-order goes to your team, where revisions are tracked and an accepted quote goes straight to checkout at the locked-in price. Nothing gets lost in a thread.
Full order history per account, with reorder from any past line. The repeat buyer who knows exactly what they want never has to ask for it again.
The foundation is proven — catalog, search, accounts, ERP sync. What gets built for you is the logic on top: your attribute set, your pricing rules, your workflow. Custom where it counts, which is why it ships in weeks.
A Portal isn't a way around your channel. It's a faster counter for the accounts you already serve — the same reps, the same terms, the same paperwork, the same relationships. Nobody gets disintermediated. Nobody sees a price they shouldn't.
And the calls worth having still come. The ones that stop are the ones where a buyer reads a part number to someone who types it back in. That was never the relationship — that was the tax on it.
Your buyer wants two things: what does it cost me, and when can I have it. Today that's a phone call, a lookup, and a callback — and while he waits, he is asking someone else the same question. In the portal, both answers are on the screen the moment he finds the part, resolved for his account, out of your ERP. He decides now instead of tomorrow, and he decides with your number in front of him instead of a competitor's.
Account discounts, assigned price lists, contract prices, quantity breaks — resolved for the account that’s logged in. No price is ever invented.
Stock and lead time sit against the part he’s looking at, timestamped from your last sync. If something is quote-only, it says so instead of guessing.
Call-for-price items route straight to your desk as an RFQ with the line detail already filled in. Your team prices it — they don’t retype it first.
Products, inventory, pricing, and accounts sync from your ERP on a schedule. Every figure is timestamped, and if your ERP goes down the portal keeps serving last-known data, clearly labeled. Orders are handed off by structured email — deeper write-back is available when you're ready for it.
PVFLens Marketplace — our cross-manufacturer discovery layer for buyers — opens first to manufacturers already running a Portal. A live Portal is a prerequisite for a Marketplace listing, so getting one up now puts you first in line.
Tell us about your catalog and ERP, and we'll walk you through what launching a branded portal looks like for your business.